About Us

About Us

CPW IT, YOUR CRM SOLUTIONS LEADER

CPW IT is a consulting and CRM integration organization based out of QLD with a mission to drive technological innovation for its customers designed towards elevating their customers’ experience. Our key differentiator is that we value business capabilities and solutions over platforms. Hence, we assist our customers in the end-to-end journey of their digital transformation including CRM procurement and selection, CX consulting and best practices, planning and roadmap development, implementation and integration, business consulting, CRM user adoption and change management, CRM self-sufficiency and custom applications.

We are your one-stop-shop when it comes to digital transformation projects aimed at improving customer experience or employee experience. With more than 400 successful projects delivered and many years in the industry, we are positioned to deliver value to our customers in their digital transformation journey.